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Articles that help a consumer navigate their tasks/actions in the app as it relates to the secured card.

How do I add funds to my card?
There are different ways you can add funds to your card. All money added to the card is done electronically, either through linking your bank account or dir...
Wed, 17 Aug, 2022 at 5:05 PM
Where can I view my transactions?
In your Kikoff app, go to the Cash tab, and scroll down to view recent transactions. You can tap on "See all" to view all transactions in the curr...
Wed, 17 Aug, 2022 at 5:05 PM
Where do I go for questions on transactions with my card?
Please contact 866-331-1256 for any inquiries on transactions you have posting to your card. This number is available 7 days a week from 6am to 6pm Pacific ...
Wed, 17 Aug, 2022 at 5:06 PM
How do I dispute a transaction?
Please contact 866-331-1256 to initiate a dispute for transactions you didn’t authorize or recognize. This number is available 7 days a week from 6am to 6pm...
Wed, 17 Aug, 2022 at 5:06 PM
How do I remove a linked bank account?
In the Kikoff mobile app, go to the Profile tab. Then, scroll to the “Linked Bank Accounts” Section and click the trash bin icon next to the bank account yo...
Wed, 7 Sep, 2022 at 12:24 PM
How do I lock my card?
In your Kikoff app, go to the Cash tab and click on the gear icon. A screen will pop up that allows you to lock or unlock your card with a simple tap.
Wed, 17 Aug, 2022 at 5:05 PM
Where can I find my statement?
In your Kikoff app, go to the Menu tab, scroll down to the Misc section and click on Statements. Then click on the Card option and you will see all applicab...
Wed, 17 Aug, 2022 at 5:05 PM