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Personal Info

My personal information changed, how can I update it on Kikoff?
You can update your account information directly on your Kikoff Dashboard. Login at and click on the ‘Account’ section of your dashboard. From he...
Tue, 29 Sep, 2020 at 10:23 PM
My payment information changed, how can I update it on Kikoff?
Kikoff is completely free and we don’t collect payment information. Kikoff has already provided you with the $12 loan and there is no need to provide your b...
Tue, 29 Sep, 2020 at 10:28 PM
I forgot my password
Forgetting a password can happen to the best of us. Don’t worry, you can reset your password easily by going to and clicking on “Forgot Pas...
Tue, 29 Sep, 2020 at 10:50 PM
How do I change my password?
If you still know your password, you can update to a new password on your Kikoff Dashboard. Go to the ‘Account’ page and click on the ‘change password’ link...
Tue, 29 Sep, 2020 at 10:51 PM
I can’t login, what should I do?
If you cannot login to your Kikoff account, please double check the following: You are using the correct email address and you’ve verified it. Kikoff s...
Fri, 30 Oct, 2020 at 1:24 PM
How can I close my account?
We can help you close your account. Please email your full name, Kikoff account number (please view the gif below to learn where you can find the account nu...
Thu, 8 Oct, 2020 at 10:23 AM
What is my account number?
Your account number is a unique identifier for your Kikoff account. It can be found in the ‘Personal Information’ section of your account tab in your Kikoff...
Thu, 1 Oct, 2020 at 11:25 AM
Can I pay my loan off early?
Yes, it is possible to pay off your loan early but please note this will result in your Kikoff loan being paid in full and closed. This means you will not b...
Tue, 29 Sep, 2020 at 10:39 PM
Can I reopen an account after I had my account closed?
No, once your account has been reported closed it cannot be reopened.
Thu, 1 Oct, 2020 at 11:24 AM
Where can I find a Statement of Account for mortgage lenders?
You can find a statement of account in either the installments page of your Kikoff account or in your most recent installment email receipt. Both of these d...
Thu, 1 Oct, 2020 at 11:36 AM