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Signup Errors

What States is Kikoff in?
Kikoff is available in 45 states and covers 97% of the US population, and we are working hard to be available in all 50! We are only available in the US ...
Fri, 12 Mar, 2021 at 1:59 PM
I never received a phone verification code, what should I do?
If you did not receive a phone verification code, please verify that the phone number you are using is mobile, non-VOIP, and can receive SMS. We require a m...
Fri, 12 Mar, 2021 at 2:00 PM
Is there an age requirement?
Yes, per regulations we require that every Kikoff account holder be 18 years or older. This requirement prevents parents from registering their children if ...
Thu, 11 Mar, 2021 at 3:34 PM
Error: Unable to verify your Identity
If you’ve received a message saying we were unable to verify your identity when trying to sign up, please carefully review all your information and try sign...
Thu, 11 Mar, 2021 at 3:35 PM
I’m still having trouble signing up, what should I do?
If you have tried to register with Kikoff and you keep encountering issues, make sure: you are over 18 years old have an address in a state where we...
Fri, 12 Mar, 2021 at 2:01 PM
Why do you need my social security number?
We verify your identity by matching your social security number to your credit bureau records, so we know we’re updating the correct person’s file. We know ...
Thu, 11 Mar, 2021 at 3:36 PM