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Signup Errors

What States is Kikoff in?
Kikoff is currently available in 41 states, and we are working hard to be available in all 50! We are only available in the US at this time. We ...
Fri, 30 Oct, 2020 at 12:16 PM
I never received a phone verification code, what should I do?
If you did not receive a phone verification code, please verify that the phone number you are using is mobile, non-VOIP, and can receive SMS. We require a m...
Tue, 29 Sep, 2020 at 10:54 PM
Is there an age requirement?
Yes, per regulations we require that every Kikoff account holder be 18 years or older. This requirement prevents parents from registering their children if ...
Thu, 24 Sep, 2020 at 11:54 AM
Error: Unable to verify your Identity
If you’ve received the below error message please carefully review all your information and try signing up again. If you still get the error message, this i...
Thu, 1 Oct, 2020 at 11:43 AM
I’m still having trouble signing up, what should I do?
If you have tried to register with Kikoff and you keep encountering issues, make sure: you are over 18 years old have an address in a state where we...
Fri, 30 Oct, 2020 at 1:09 PM
Why do you need my social security number?
We verify your identity by matching your social security number to your credit bureau records, so we know we’re updating the correct person’s file. We know ...
Fri, 30 Oct, 2020 at 1:10 PM
Can I have multiple Kikoff accounts?
We only allow customers to have one Kikoff account, as part of our official agreement with the credit bureaus. That being said, we are looking into providin...
Fri, 30 Oct, 2020 at 1:11 PM