After account opening, you can expect your physical Kikoff card to arrive within 7-10 business days. In the meantime, you have access to a virtual card in the Kikoff app. You can also add your virtual card to your mobile wallet through the add card manual functionality of your mobile wallet. If your physical card has not arrived after 10 business days, please double check your shipping address and submit a lost/stolen request as found in your help menu.